Contents
Privacy Policy
Last updated: January 2025
SwiftPolicy Insurance Services Limited ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our insurance services. Please read this policy carefully to understand our views and practices regarding your personal data.
We may collect and process the following types of personal information:
Identity Data
Name, title, date of birth, gender, marital status
Contact Data
Address, email address, telephone numbers
Financial Data
Bank account details, payment card details
Vehicle Data
Vehicle registration, make, model, modifications
Property Data
Property address, type, value, security features
Claims Data
Previous claims history, accident details
Technical Data
IP address, browser type, device information, cookies
Usage Data
How you use our website and services
We use your personal information for the following purposes:
- To provide insurance quotes and underwrite policies
- To process and manage your insurance policy
- To handle claims and provide customer support
- To process payments and manage your account
- To communicate with you about your policy and services
- To comply with legal and regulatory obligations
- To detect and prevent fraud
- To improve our products, services, and website
- To send marketing communications (with your consent)
We process your personal data under the following legal bases:
Contract
Processing necessary for your insurance contract
Legal Obligation
Compliance with laws and regulations
Legitimate Interests
Business operations, fraud prevention, marketing
Consent
Where you have given explicit consent
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. For insurance policies, we typically retain data for 7 years after the policy ends or the final claim is settled, whichever is later.
Retention Periods:
Under data protection laws, you have the following rights:
Access
Request a copy of your personal data
Rectification
Request correction of inaccurate data
Erasure
Request deletion of your data (where applicable)
Restriction
Request limitation of processing
Portability
Request transfer of your data
Objection
Object to processing based on legitimate interests
Withdraw Consent
Where processing is based on consent
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
Your data may be transferred to and processed in countries outside the UK and EEA. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Data Protection Officer
SwiftPolicy Insurance Services Limited
Email: privacy@swiftpolicy.co.uk
Phone: 0330 123 4567
Address: SwiftPolicy House, 125 Finsbury Pavement, Moorgate, London EC2A 1NQ
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Exercise Your Data Rights
Submit a request to access, correct, delete, or manage your personal data.